Privacy Policy
This policy explains what data SILKDEV LLC collects, why we collect it, and how you can exercise your rights.
Last updated: August 6, 2026
1. Data we collect
When you use the intake form or the AI chat assistant, we collect the information you provide: your name, company, email, phone, project category, description, budget range, and timeline.
When you submit a brief, we store the brief and the conversation transcript so we can review and respond.
We use browser localStorage to remember your in-progress chat session on your own device.
Cloudflare Turnstile performs a bot check on the intake flow; it may process technical data such as your IP address and browser fingerprint to distinguish humans from bots.
2. How we use your data
To respond to your inquiries and prepare quotes.
To deliver the services you request and manage your project in the client portal.
To operate, secure, and improve the website.
We do not sell your personal data.
3. Legal bases
We process your data on the basis of your consent (when you submit a brief), the performance of a contract (when you engage us), and our legitimate interests in operating and securing the website.
4. Third parties
Vercel Inc. hosts the website and its data stores.
Cloudflare, Inc. provides the Turnstile bot protection.
Third-party large language model providers process chat messages to power the AI assistant. Responses are generated automatically; your messages may transit through these providers.
If you book a discovery call, calendar and email providers process the booking details.
5. Cookies and local storage
We use a minimal cookie banner and browser localStorage for your chat session. We do not use advertising cookies. Cloudflare Turnstile may set its own cookies required for bot detection.
6. Data retention
Briefs and project records are kept for as long as needed to deliver and document our services, and afterwards as required by applicable law. Chat transcripts are kept with the brief they belong to. You may request deletion at any time.
7. Your rights
Depending on your jurisdiction (including under the GDPR if you are in the EU), you may have the right to access, correct, delete, or port your personal data, and to object to or restrict processing. To exercise these rights, email contact@silkdev.com.tn and we will respond within the timeframe required by law.
8. International transfers
Our hosting and processing providers may operate outside your country, including the United States and the European Union. Where required, transfers are based on standard contractual clauses or equivalent safeguards.
9. Security
We use HTTPS, secure session management (better-auth), and platform security features from our hosting providers. No method of transmission is 100% secure; we cannot guarantee absolute security.
10. Contact
Privacy questions or requests: contact@silkdev.com.tn, SILKDEV LLC, bureau 5, centre Aziza, 1er étage, Av. de l'Indépendance, Menzel Bourguiba 7050, Tunisia.