Terms of Service
These Terms of Service govern your use of the SILKDEV website and services. By using this website, the AI intake assistant, or the client portal, you agree to these terms.
Last updated: August 6, 2026
1. Who we are
SILKDEV LLC is a software design and development studio based in Menzel Bourguiba, Tunisia (bureau 5, centre Aziza, 1er étage, Av. de l'Indépendance, Menzel Bourguiba 7050). You can reach us at contact@silkdev.com.tn.
2. Our services
We provide web design and development, AI and agent pipeline engineering, API and platform development, and fractional CTO services. We also build products, including SILKLEARN.
We do not publish fixed prices. Every project is scoped individually and quoted at a fixed price after we understand your needs.
3. The AI intake assistant
The AI intake assistant helps you shape a project brief through conversation. Information you share may be processed by third-party large language model providers to generate responses. The final brief is reviewed and submitted by you before it reaches us.
Do not share sensitive personal data (such as health, financial, or identification numbers) through the chat. We are not liable for information you volunteer.
4. Your responsibilities
You agree to provide accurate information and to use the website, chat, and portal lawfully. You must not submit unlawful, infringing, or malicious content.
5. Quotes, payments, and delivery
Each engagement begins with a written proposal: scope, fixed price, and timeline. Payment terms are agreed per project. Intellectual property in deliverables transfers to you upon full payment; until then we retain rights to the work product.
6. Confidentiality
We treat the briefs, projects, and materials you share as confidential and use them only to deliver our services.
7. Limitation of liability
To the maximum extent permitted by law, SILKDEV LLC is not liable for indirect, incidental, or consequential damages arising from your use of the website, the AI assistant, or our services. Our total liability for any claim is limited to the amount you paid us for the relevant project in the twelve months preceding the claim.
8. Changes to these terms
We may update these terms from time to time. The updated version will be published on this page with a new revision date.
9. Contact
Questions about these terms? Email contact@silkdev.com.tn.